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Memories as Assets: Strategic Memory Protection in Choice over Time

Gal Zauberman, Rebecca K. Ratner and B. Kyu Kim

Journal of Consumer Research, 2009, vol. 35, issue 5, 715-728

Abstract: We present five studies supporting our strategic memory protection theory. When people make decisions about experiences to consume over time, they treat their memories of previous experiences as assets to be protected. The first two studies demonstrate that people tend to avoid situations that they believe will threaten their ability to retrieve special (rather than merely pleasant) memories. The next three studies demonstrate that people seek to obtain memory pointers to help them cue special memories at a later time when they anticipate interference from subsequent events. These preferences are driven by people's lay theories about the importance and difficulty of obtaining and retrieving special memories. (c) 2008 by JOURNAL OF CONSUMER RESEARCH, Inc..

Date: 2009
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Citations: View citations in EconPapers (27)

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Journal of Consumer Research is currently edited by Bernd Schmitt, June Cotte, Markus Giesler, Andrew Stephen and Stacy Wood

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