National Approaches to Consumer Problems – The Information Model vs. The Negotiation Model

Gabriela Gheorghiu (gabrielag3110@yahoo.com)

Ovidius University Annals, Economic Sciences Series, 2014, vol. XIV, issue 2, 168-171

Abstract: The present paper presents two of the national approaches used to address consumer problems, i.e. the information model and the negotiation model. Developed in countries like Great Britain, Germany or Austria, the information model aims to keep the consumer informed in relation to the products safety so that the liability for the risks related to the undertaken choices devolve exclusively on him. Unlike this approach, the negotiation model, which was developed in Scandinavian countries, allows consumers and producers to share risks in relation to the product safety, concurrently involving the reduction of global social cost of the activity of concumer protection.

Keywords: consumer interests; consumer protection; consumer rights (search for similar items in EconPapers)
JEL-codes: D18 (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:ovi:oviste:v:xiv:y:2014:i:2:p:168-171

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