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Study on the Elasticity of Reward and Performance of Employees at the Slatina County Emergency Hospital

Cristina Claudia Ploscaru (), Cătălin Ștefan Rotea () and Monica Logofătu ()
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Cristina Claudia Ploscaru: University of Craiova
Cătălin Ștefan Rotea: University of Craiova
Monica Logofătu: University of Craiova

Ovidius University Annals, Economic Sciences Series, 2019, vol. XIX, issue 1, 496-505

Abstract: Healthcare systems around the world are failing to produce optimal health outcomes, and successive reforms have sought to make them more effective, fairer and more responsive. In this paper we aim to analyze the elasticity of the evolution of data collected from employees on rewarding and the impact of reward on organizational performance, data collected from patients on human resource performance, non-human resources and performance of services as a whole , as well as the data obtained from the hospital records regarding two indexes of health efficiency, the case mix index and the diagnosis concordance index. The findings indicate that rewarding policies have a positive impact on efficiency: increasing labor productivity in the health sector by increasing employee efforts, loyalty and commitment. Research has shown that strategies to increase the motivation of hospital staff should be used to enhance performance in service delivery, paying particular attention to their effect on end users, patients.

Keywords: elasticity; reward; employees performance; work productivity (search for similar items in EconPapers)
JEL-codes: J33 O15 (search for similar items in EconPapers)
Date: 2019
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