Quality-oriented Organizational Culture

Anca Cristina Stanciu (), Mihaela Constandache () and Daniela Simona Nenciu ()
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Anca Cristina Stanciu: „Ovidius” University of Constanta, Romania Faculty of Economics Sciences
Mihaela Constandache: „Dimitrie Cantemir” Christian University of Bucharest, Faculty of Tourism and Commercial Management Constanta
Daniela Simona Nenciu: „Dimitrie Cantemir” Christian University of Bucharest, Faculty of Tourism and Commercial Management Constanta

Ovidius University Annals, Economic Sciences Series, 2015, vol. XV, issue 2, 171-174

Abstract: In order to develop the quality it is necessary to move from an existing culture to a culture of quality. When referring to the important functions of any organization to create a culture solid such as dissemination of quality philosophy, staff motivation and group cohesion, we realize the obstacles in creating such a culture. The main function of the organizational culture is to give members of the organization both organizational identity and to generate a commitment to shared values and principles. Although the literature discusses frequently the links between cultural changes in order to create a culture of quality, the practical approach is still problematic. In this purpose, the primary mechanisms recommended to convince employees of the need to introduce and implement a culture of quality are education, training and leadership, while the structure, systems and procedures are important, but secondary.

Keywords: quality; culture; organization. (search for similar items in EconPapers)
JEL-codes: L21 M10 M14 M29 (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:ovi:oviste:v:xv:y:2015:i:2:p:171-174

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