The Success Factors for Integrating Business Process Reengineering and Total Quality Management

Andrei Serban ()
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Andrei Serban: The Bucharest University of Economic Studies

Ovidius University Annals, Economic Sciences Series, 2015, vol. XV, issue 2, 354-359

Abstract: In this paper the author analyze two concepts commonly used in our days in the management of organizations in Romania: total quality management (TQM) and business process reengineering (BPR). Ensuring high performance of Romanian economy and organizations is not possible without a radical change in public and private companies in Romania. With this research paper the researcher try to consolidate the ample literature on integrating BPR and TQM in companies from the private and public sector. In addition, the author determine the relevant success factors of BPR-TQM integration.

Keywords: Business Process Reengineering; Quality Management; integration; performance (search for similar items in EconPapers)
JEL-codes: M10 M19 (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:ovi:oviste:v:xv:y:2015:i:2:p:354-359

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