Contributions and Theoretical Developments Concerning the Quality-Risk Management in Public Administration

Marin Ruxandra ()
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Marin Ruxandra: Polytechnic University of Bucharest

Ovidius University Annals, Economic Sciences Series, 2018, vol. XVIII, issue 2, 489-492

Abstract: The study is part of doctoral research and proposes to analyze risk as a main factor within the ISO 9001:2015 quality standards at the level of public administration, as well as the impact of implementing these quality standards on public entities. The authors perform an analysis of the quality-risk correlation in public administration, with the accomplishment of the quality of services auto-evaluation study, starting from the outlining theoretical elements, the classification as well as the analysis of risks viewed as a main element in the ISO 9001:2015 quality standards.

Keywords: quality; risk; risk management; quality-risk management; public administration (search for similar items in EconPapers)
JEL-codes: G32 H83 (search for similar items in EconPapers)
Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:ovi:oviste:v:xviii:y:2018:i:2:p:489-492

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