Theoretical Studies and Contributions Pertaining to Quality Management in European Union

Ruxandra Marin () and Margareta Ilie ()
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Ruxandra Marin: Polytechnic University of Bucharest
Margareta Ilie: “Ovidius†University of Constanta

Ovidius University Annals, Economic Sciences Series, 2020, vol. XX, issue 1, 730-733

Abstract: The paper is part of doctoral research and presents a study on current tendencies in European quality management. Creating and adopting a singular quality management system at European level is the main goal of managers throughout Europe. The EFQM (European Foundation Quality Management) model of excellence brings forward self-assessment within any organisation. The main goal of this research is to analyse the benefits of implementing and utilising a quality management system at European level. The paper researches the tools and models being used within quality management, the author emphasizing the need of a new vision on European quality management.

Keywords: quality management; quality; EFQM; autoevalution (search for similar items in EconPapers)
JEL-codes: G32 H83 (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:ovi:oviste:v:xx:y:2020:i:1:p:730-733

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