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Features of Knowledge Management Implementation in the Context of the Covid-19 Pandemic

Adina Eleonora Spinu (), Timone Silviu Stancioiu () and Vanina Adoriana Trifan ()
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Adina Eleonora Spinu: “Aurel Vlaicu†University of Arad, Faculty of Economic Sciences, Romania
Timone Silviu Stancioiu: “Aurel Vlaicu†University of Arad, Faculty of Economic Sciences, Romania
Vanina Adoriana Trifan: “Aurel Vlaicu†University of Arad, Faculty of Economic Sciences, Romania

Ovidius University Annals, Economic Sciences Series, 2022, vol. XXII, issue 1, 442-450

Abstract: This study focuses on proactive managerial actions, reflecting the implementation of knowledge management in the context of the Covid-19 pandemic. Management was compelled by the Covid-19 pandemic, and the transformation of preliminary information into knowledge allowed its creation, sharing, and efficient use in the short term. The conceptual model of this study combines actions across three areas of influence in order to achieve a unified understanding of the knowledge among operational staff, management, and operational capacity. The results of this study reveal that knowledge dissemination, communication, and use of knowledge contribute to a unified operational response. Adaptability and operational capacity help implement knowledge management practices, make new products, share them with customers, and get through this pandemic context.

Keywords: knowledge; management; operational; customers; leadership (search for similar items in EconPapers)
JEL-codes: M12 M21 M54 (search for similar items in EconPapers)
Date: 2022
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