Taxpayer Satisfaction in the Municipality Constanta and Its Perception of Integrity of Public Functionaries

Norina Popovici () and Laurentiu-Mihai Tanase ()
Additional contact information
Norina Popovici: “Ovidius†University of Constanta, Romania
Laurentiu-Mihai Tanase: The Bucharest University of Economic Studies, Romania

Ovidius University Annals, Economic Sciences Series, 2022, vol. XXII, issue 1, 702-707

Abstract: The quality of services provided by the public system is an important part of managing the quality of life of a community's residents. In this paper we aim to determine the degree of satisfaction of the taxpayer in the municipality of Constanta and its perception of the integrity of public officials. To achieve the research objectives we used a questionnaire with 14 questions that was completed by 118 respondents, tax payers in the city of Constanta. The questions refer both to aspects related to the assessment of the level of satisfaction of taxpayers with the local budget of the municipality of Constanta, and to the perception of citizens regarding the integrity of public officials within the Public Service of Taxes, Fees and other Revenues of the Local Budget of Constanta. We hope that this research will contribute to the development and improvement of local public services for the benefit of citizens.

Keywords: public services; integrity; ethics; taxpayer (search for similar items in EconPapers)
JEL-codes: A13 H83 (search for similar items in EconPapers)
Date: 2022
References: Add references at CitEc
Citations:

Downloads: (external link)
https://stec.univ-ovidius.ro/html/anale/RO/2022-2/Section%204/30.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ovi:oviste:v:xxii:y:2022:i:1:p:702-707

Access Statistics for this article

Ovidius University Annals, Economic Sciences Series is currently edited by Spatariu Cerasela

More articles in Ovidius University Annals, Economic Sciences Series from Ovidius University of Constantza, Faculty of Economic Sciences Contact information at EDIRC.
Bibliographic data for series maintained by Gheorghiu Gabriela ().