Flexible but stable: the mediated influence of an organization’s culture on performance

Yong-Sun Chang (), Jian Hui Guo () and Joel M. Evans ()
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Yong-Sun Chang: Chosun University
Jian Hui Guo: Chosun University
Joel M. Evans: Mohammed Bin Salman College of Business and Entrepreneurship

Asian Business & Management, 2023, vol. 22, issue 1, No 18, 463-492

Abstract: Abstract In this study, we identify the relationships between a strong and balanced organizational culture, and its effects on overall employee attitudes, organizational competencies, and organizational performance. We define a strong and balanced organizational culture as one that rates highly in terms of both flexibility and stability, and we hypothesized its effects on organizational performance, further predicting that these effects are mediated by overall employee attitudes and organizational competencies. Data were collected through the Korea Research Institute for Vocational Educational & Training’s panel survey of 2013, based on 3530 employees and 1167 managers from 163 companies. Our analyses suggest that a strong and balanced organizational culture has a significant positive relationship with organizational performance, and that this effect is mediated by employee attitudes and organizational competencies. Our findings underscore the importance for managers of cultivating a culture that concurrently balances the twin goals of internal- and external-oriented flexibility and stability.

Keywords: Organizational culture; Organizational competency; Organizational attitudes; Job satisfaction; Organizational commitment; Organizational performance (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1057/s41291-021-00174-y

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