High-performance work systems and the work–family interface: a cross-level investigation

Mashal Ahmed Watoo (), Man Cao and Zhao Shuming
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Mashal Ahmed Watoo: Nanjing University
Man Cao: Nanjing University
Zhao Shuming: Nanjing University

Asian Business & Management, 2023, vol. 22, issue 3, No 5, 935-954

Abstract: Abstract From a cross-level perspective, this study explores how and when high-performance work systems (HPWS) influence individuals’ work–family outcomes. Using multilevel analysis, we examine how HPWS interact with proactive personality to affect employee-experienced HPWS. This study also tests perceived organizational support (POS) as a mediator. Using data from 605 employees and 68 human resources managers, we find that organizational-level HPWS interact with proactive personality to influence perceived HPWS when employees’ proactive personality is low. Moreover, perceived HPWS affect POS, which ultimately influences work–family facilitation and work–family conflict. This study also demonstrates that organizational-level HPWS and proactive personality interact to affect employees’ perceptions regarding the effectiveness of HPWS, which in turn promotes POS and reduces work–family conflict.

Keywords: High-performance work systems; Perceived organizational support; Proactive personality; Work–family conflict; Work–family facilitation (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1057/s41291-022-00182-6

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