The state of marketing analytics in research and practice

Dawn Iacobucci (), Maria Petrescu (), Anjala Krishen () and Michael Bendixen ()
Additional contact information
Dawn Iacobucci: Vanderbilt University
Maria Petrescu: ICN Business School Artem
Anjala Krishen: University of Nevada Las Vegas
Michael Bendixen: University of Pretoria

Journal of Marketing Analytics, 2019, vol. 7, issue 3, No 4, 152-181

Abstract: Abstract This paper presents a systematic review of marketing research on the burgeoning new area of “marketing analytics” and considers the importance of marketing analytics for marketing research and practice. This article contributes to the marketing literature with a systematic review of studies and findings on marketing analytics, which allow for further recommendations. We identify the central themes and concepts related to marketing analytics present in marketing research and provide a comparison between the focus of marketing research, practice, and academics regarding this topic. The study also provides practitioners with a summary of the current findings and a more natural way to translate and apply theoretical findings in practice. Academics can also use these results in the classroom to promote and demonstrate the importance and benefits of marketing analytics.

Keywords: Marketing analytics; Big data; Marketing metrics (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (31)

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DOI: 10.1057/s41270-019-00059-2

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