Brand network communities: Leveraging brand relationships within the supply-chain
Matthew A. Hawkins ()
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Matthew A. Hawkins: University of Lorraine
Journal of Brand Management, 2017, vol. 24, issue 6, No 2, 516-521
Abstract:
Abstract Forming and managing a brand community is now a common marketing strategy for brands looking to increase consumer commitment and financial performance. Despite the advantages of having a strong brand community, brand community management is traditionally directed toward the consumer or end-user. The purpose of this paper is to argue brand communities can and should be formed within a brand’s entire network or supply-chain. Brand network community marketing is a user-centric marketing perspective. It purposefully encourages and supports the formation of brand communities with brand users regardless of their location within the supply-chain. In order to develop a brand community within a brand’s network, four activities to focus on are offered. The article concludes by discussing the implications of this work and offering avenues for future research.
Keywords: Brand community; Brand network community; Supply-chain; Marketing strategy; Branding (search for similar items in EconPapers)
Date: 2017
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DOI: 10.1057/s41262-017-0041-9
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