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When do social alliances pay off? How the effect on corporate image depends on consumers’ prosocial attitudes

Bram Roosens () and Nathalie Dens
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Bram Roosens: University of Antwerp
Nathalie Dens: University of Antwerp

Journal of Brand Management, 2019, vol. 26, issue 2, 195-208

Abstract: Abstract This study examines the potential benefits for a company’s corporate image in forming a social alliance with a social profit organization. Drawing on Associative Network theory, consumers’ attitude towards the social profit partner should transfer to the company’s corporate image. In addition, this article explores the moderating role of consumers’ attitude towards helping others and their global attitude towards charitable organizations on the strength of this relationship. An online experiment (n = 133) is conducted to test the hypotheses. The results show that, in a social alliance, a positive attitude towards the social profit partner positively impacts the corporate image of the company. Furthermore, we demonstrate that the more positive consumers’ general attitude towards charitable organizations, the more positive their attitude towards a company involved in a social alliance. Consumers’ attitude towards helping others positively moderates the effect of attitude towards the social profit on attitude towards the company. As a result, this study adds to a better understanding of how and when companies can strengthen their corporate image through social alliances.

Keywords: Social alliances; Corporate image; Corporate social responsibility; Associative Network theory; Attitude towards helping others; Attitude towards charitable organizations (search for similar items in EconPapers)
Date: 2019
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