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Distance Banking Services - A Solution For The Romanian Management Banking System

Elena Silvia Dinculescu ()
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Elena Silvia Dinculescu: „Constantin Brâncoveanu” University of Piteşti, Romania

Annals of the University of Petrosani, Economics, 2010, vol. 10, issue 3, 121-128

Abstract: Involved in the competition to attract and turn the clientele faithful, banks develop a series of activities that could increase their popularity, trust, and acknowledgement. Thus, creating a distance banking service is an opportunity that must be put into value. The present tendency at international level is the significant decrease of the importance of distribution channels through the classic banking network. In this context, active banks in Romania cannot be dissociated from the existing tendencies, and the spectacular dynamics of distance banking services in the last years has shown that, in a future closer than expected, clients might abandon the services of a bank with bad quality e-banking.

Keywords: distance banking; multichannel banking; accessibility; rapidity; competition (search for similar items in EconPapers)
JEL-codes: G21 (search for similar items in EconPapers)
Date: 2010
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