Improving Public Services Through A Organizational Performance Management

Ioana Stăncescu (), Vasile Popeanga, Vergel Vătuiu () and Virginia Elena Vătuiu ()
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Ioana Stăncescu: Free International University of Moldova, Chisinau, Republic of Moldova
Vergel Vătuiu: Romanian Bureau of Legal Metrology, Bucharest, Romania
Virginia Elena Vătuiu: “Roehampton” University of London, UK

Annals of the University of Petrosani, Economics, 2010, vol. 10, issue 3, 309-320

Abstract: Organizational management, systemic approach, is known more as a system Management, that set of factors such as organizational, methodological information, decisions and relationships between them, as outlined, that will achieve objectives. Fundamental objective of management in public organizations involved in the holders of public office positions and leadership and execution in this area an additional responsibility to manage all types of resources available to the public sector, namely human resources, information, material and financial.Summary of process management is focusing on human coordination of joint work. An important role in this process is modernizing organizational management and quality delivery of public services or the institution's activities, public services more efficient by implementing innovative tools, leading to a government driven process to a results-oriented public service.

Keywords: modernization of organizational management; public service quality; results-oriented public service (search for similar items in EconPapers)
JEL-codes: H83 M12 (search for similar items in EconPapers)
Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:pet:annals:v:10:y:2010:i:3:p:309-320

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