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Influence of client relations on the value of company intellectual capital

Nicoleta Radneantu () and Cristian Banacu ()
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Nicoleta Radneantu: Romanian-American University Bucharest, Romania
Cristian Banacu: Academy of Economic Studies Bucharest, Romania

Annals of the University of Petrosani, Economics, 2014, vol. 14, issue 1, 277-286

Abstract: Since the last decades of the twentieth century, we can see a major transformation of human society as a whole, manifested by both socially and economically changes, which practically led to the emergence of a new reality - knowledge-based society. We cannot talk about a "capitalisation model of intangible assets in the context of the knowledge society" as long as knowledge, intellectual capital, customer relations, relationships with suppliers, alliances, partnerships, etc., - elements that contribute most the market value of companies - are not properly recognized, measured, recorded and reported. Therefore, in this paper we have treated the issue of intangible assets in the context of the knowledge society, insisting on: managers' perceptions of knowledge-based organizations and companies in the Top 100 by market capitalization, listed on the Bucharest Stock Exchange (BVB) on customer relations.

Keywords: intangible assets; knowledge based organizations; Top 100 organizations; human capital; Paired-Samples T Test (search for similar items in EconPapers)
JEL-codes: M21 M41 (search for similar items in EconPapers)
Date: 2014
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