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Řízení výkonnosti zpracovatelských podniků v ČR s důrazem na nefinanční aspekty podnikání

Business Performance Management In Manufacturing Companies in the Czech Republic with an Emphasis on Non-Financial Aspects of Business

Petra Štamfestová

Politická ekonomie, 2014, vol. 2014, issue 4, 521-541

Abstract: This article deals with business performance. The aim of this article is to identify performance factors, ie. factors that should have an impact on performance in long-term horizon, analyze these factors and their relationships, and based on this analysis to create a complex model of business performance. First sub-goal is to identify internal factors affecting the performance of companies in the new economy and next sub-goal is to verify the influence of the potential factors of performance on the business performance in terms of both market and financial performance in the manufacturing companies in the Czech Republic. It means to confirm or refute the findings on the impact of these factors on business performance of the companies in the Czech Republic. The article examines the importance of quality, human capital, customer capital and information technology on business performance through a questionnaire survey and the use of statistical methods.

Keywords: quality; human capital; business performance; intangible assets; customer capital; information technologies (search for similar items in EconPapers)
JEL-codes: G30 G32 L10 L25 M19 (search for similar items in EconPapers)
Date: 2014
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DOI: 10.18267/j.polek.967

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