Cultural standards of Bosnia and Herzegovina: Empirical findings and implications for strategic human resource management

Christian Hirt and Renate Ortlieb

Journal of East European Management Studies, 2012, vol. 17, issue 2, 205-225

Abstract: According to theoretical approaches to strategic human resource management (SHRM), knowledge about a country’s business culture and the ability to develop appropriate skills are a source of competitive advantage. This article analyses cultural standards in the transition economy of Bosnia and Herzegovina. On the basis of narrative interviews with twelve Austrian managers and feedback sessions with thirty Bosnian business experts we identify seven cultural standards, for example regarding bureaucratic behaviour, decision making and customer focus. Therewith we contribute to culture specific human resource management (HRM) research and deficient crosscultural literature for transition economies.

Keywords: Strategic human resource management; cross-cultural management; cultural standards; cultural standard method; strategic training; South Eastern Europe (search for similar items in EconPapers)
JEL-codes: L10 L22 L26 M10 M12 P20 P31 (search for similar items in EconPapers)
Date: 2012
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Citations: View citations in EconPapers (2)

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