Human Resource Management in Professional Service Firms: Learning from a framework for research and practice

Stephan Kaiser, Arjan Kozica, Juani Swart and Andreas Werr

Zeitschrift fuer Personalforschung. German Journal of Research in Human Resource Management, 2015, vol. 29, issue 2, 75-101

Abstract: Success in human resource management (HRM) depends on the question of whether applied practices of HRM meet specific contingency factors and are appropriately configured. Using this argument, the present article examines HRM in professional service firms (PSFs) in pursuit of three objectives. First, we introduce a conceptual framework that illustrates how the constitutive characteristics of PSFs, as contingency factors, influence HRM practices and research. Second, based on this framework, we summarize key findings of research on HRM in PSFs and open up potential avenues for further research. Third, we reflect on the argument that HRM in PSFs can contribute to an understanding of HRM practices in other organizational settings, leading to the question of the mutual transferability of HRM practices. Aside from these three primary objectives, we also introduce the contents of the special issue.

Keywords: professional service firms; human resource management; HRM practices; contingency theory; knowledge intensive organizations (search for similar items in EconPapers)
JEL-codes: B52 J24 L84 M12 M14 M31 M41 M51 Z10 (search for similar items in EconPapers)
Date: 2015
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