Artificial Intelligence and Employee Stability: The Mediating Effect of Job Engagement in Romania's Health Tourism Sector

Marius Lucian Breaban, Ionut Andrei Militaru, Mariuzio Lanfranchi and Remus Ion Hornoiu
Additional contact information
Marius Lucian Breaban: Bucharest University of Economic Studies, Bucharest, Romania
Ionut Andrei Militaru: Bucharest University of Economic Studies, Bucharest, Romania
Mariuzio Lanfranchi: University of Messina, Messina, Italy
Remus Ion Hornoiu: Bucharest University of Economic Studies, Bucharest, Romania

PROCEEDINGS OF THE INTERNATIONAL CONFERENCE ON ECONOMICS AND SOCIAL SCIENCES, 2024, vol. 6, issue 1, 254-264

Abstract: This paper investigates the influence that Artificial Intelligence (AI) has on job security, which in this study includes the severity of threats (ST) and feelings of powerlessness (PO), within the Romanian health tourism sector. Additionally, we analyse how AI-driven job engagement (ENG) impacts employees' turnover intentions (TI), providing perspectives about how to maintain workforce stability. As the recent literature indicates, there is growing concern among employees in various sectors regarding to the potential that Ai have to replace human labour, mostly with a specific focus on roles requiring interpersonal skills, such as those in health tourism. Utilising the Self-Determination Theory (SDT) and also by employing a quantitative methodology, we surveyed 131 spa and hotel employees using validated and multi-item scales to measure job engagement components and job insecurity dimensions. Our results reveal significant relationships between perceived powerlessness, job engagement, and turnover intentions, showing the mediating role of job engagement. In the current study, we found that educational level moderates the relationship between perceived job, threats, and turnover intentions. This indicates an interaction between employee characteristics and perceptions of the threats that AI is bringing. With this study, we contribute both to the theoretical understanding of how AI impacts employee psychology in the market of health tourism, and also by offering insights into managing workforce transitions in the face of technological advancements.

Keywords: artificial intelligence (AI); job security; health tourism; employee turnover intentions; Romanian spa. (search for similar items in EconPapers)
JEL-codes: C10 M50 (search for similar items in EconPapers)
Date: 2024
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.icess.ase.ro/artificial-intelligence-a ... alth-tourism-sector/ (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:rom:conase:v:6:y:2024:i:1:p:254-264

Access Statistics for this article

More articles in PROCEEDINGS OF THE INTERNATIONAL CONFERENCE ON ECONOMICS AND SOCIAL SCIENCES from Bucharest University of Economic Studies, Romania Contact information at EDIRC.
Bibliographic data for series maintained by Zamfir Andreea ().