The Impact of Human Resources Management and Technical Investments on Operations Management Performance at SC Arabesque SRL Company

Silvia Anghel-Vlad and Elena Cizmas
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Silvia Anghel-Vlad: West University of Timisoara
Elena Cizmas: West University of Timisoara

REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, 2020, vol. 21, issue 3, 373-389

Abstract: In this article we have defined operational management as the complex process, through which the activity of the company is organized, developed and action plans are set up, resources and responsibilities are forwarded, terms are set up and the short and medium term performances are evaluated I chose two investigation methods: the interview (qualitative) and questionnaire (quantitative). The interview is individual, semi structured and it will provide with a large quantity of information and additional data for research. The questionnaire is created with closed questions, with dual choice (yes or no) or multiple choice and will allow gathering the quantitative information, regarding the same theme, but this time, the questionnaire it will be addressed to the employees to compare their point view regarding their expectations from the operations management of the company. Regarding the purpose and the goals of the research, I chose the interview theme: Identifying and emphasizing the problems of the operational management at SC Arabesque SRL, Timisoara branch; the elements that make the problems to appear; the effects upon the company and the way to reduce them. Gathering the data and information regarding the operations management of the company it will allow us to reach some conclusions regarding the viability of the management of the company and the impact of human resources management and technical investments on operations management performance at this company.

Keywords: human resources; investments; quantitative research; operations management; performance; motivation. (search for similar items in EconPapers)
JEL-codes: L2 L25 M11 O15 (search for similar items in EconPapers)
Date: 2020
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