Online or offline? Coaching media as mediator of the relationship between coaching style and employee work-related outcomes

Ray Tak-yin Hui, Kuok Kei Law and Sara Choi-Ping Lau
Additional contact information
Ray Tak-yin Hui: Lee Shau Kee School of Business and Administration, The Open University of Hong Kong, Kowloon, Hong Kong SAR, China; NUCB Business School, Nagoya, Aichi, Japan
Kuok Kei Law: NUCB Business School, Nagoya, Aichi, Japan
Sara Choi-Ping Lau: Lee Shau Kee School of Business and Administration, The Open University of Hong Kong, Kowloon, Hong Kong SAR, China

Australian Journal of Management, 2021, vol. 46, issue 2, 326-345

Abstract: This article examines how leaders make use of different coaching media, namely face-to-face coaching and e-coaching, to coach and regulate the behavior and performance of followers. Specifically, we examine coaching medium as the mediator of the relationship between two coaching styles and three work outcomes (adaptive performance, creativity, and emotional exhaustion), based on a two-wave longitudinal field study of 114 employees in Hong Kong. The results of structural equation modeling show that the two coaching styles (guidance and facilitation coaching) are indirectly related to adaptive performance, creativity, and emotional exhaustion, as mediated by choice of coaching medium. Theoretical and managerial implications are discussed. JEL Classification: M54, O32

Keywords: Adaptive performance; coaching; computer-mediated communication; creativity; emotional exhaustion (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://journals.sagepub.com/doi/10.1177/0312896220914383 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:sae:ausman:v:46:y:2021:i:2:p:326-345

DOI: 10.1177/0312896220914383

Access Statistics for this article

More articles in Australian Journal of Management from Australian School of Business
Bibliographic data for series maintained by SAGE Publications ().