Introducing Technological Change: A Case Study

K. R. Jackson and D. Yerbury
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D. Yerbury: Australian Graduate School of Management in the University of New South Wales. The authors were the Consultants on Industrial Relations and Staff Management to the Committee of Review of the Australian Broadcasting Commission, in the course of which work this study was conducted. They wish to thank staff and management of the ABC and the ABC Staff Association, for their generous co-operation and assistance in the study, which included allowing the Consultants to attent Technological Change Committee meetings and union meetings. Errors of fact and judgement, of course, remain the responsibility of the authors.

Australian Journal of Management, 1981, vol. 6, issue 2, 59-80

Abstract: The introduction of electronic news gathering equipment in the ABC illustrates the barriers to consensus-based consultation when the associated demarcation dispute reflects management's pursuit of its “territorial†interests, as well as the different but interacting apprehensions of various workgroups; and when those workgroups are all covered by the same “house union†. If the ABC is to accommodate such technological change, it would seem desirable for it to develop more flexible organisational and job structures. It would also seem necessary for it to improve its decision-making and consultative mechanisms.

Keywords: AUSTRALIAN BROADCASTING COMMISSION; BROADBANDING; DEMARCATION DISPUTES; ELECTRONIC NEWS GATHERING; TECHNOLOGICAL CHANGE; UNION–MANAGEMENT CONSULTATION (search for similar items in EconPapers)
Date: 1981
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Persistent link: https://EconPapers.repec.org/RePEc:sae:ausman:v:6:y:1981:i:2:p:59-80

DOI: 10.1177/031289628100600206

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