Call Centres in Germany: Employment Market and Qualification Requirements

Lutz P. Michel
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Lutz P. Michel: Michel Medien Beratung, Essen

Economic and Industrial Democracy, 2001, vol. 22, issue 1, 143-153

Date: 2001
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Persistent link: https://EconPapers.repec.org/RePEc:sae:ecoind:v:22:y:2001:i:1:p:143-153

DOI: 10.1177/0143831X01221006

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