Job satisfaction, flexible employment and job security among Turkish service sector workers

Işık U Zeytinoglu, Gözde Yılmaz, Aşkın Keser, Kıvanç Inelmen, Duygu Uygur and Arzu Özsoy
Additional contact information
Işık U Zeytinoglu: McMaster University, Canada
Gözde Yılmaz: Marmara University, Turkey
Aşkın Keser: Uludag University, Turkey
Kıvanç Inelmen: Bogazici University, Turkey
Duygu Uygur: Istanbul Bilgi University, Turkey
Arzu Özsoy: Kocaeli University, Turkey

Economic and Industrial Democracy, 2013, vol. 34, issue 1, 123-144

Abstract: This article examines the association between job satisfaction, flexible employment and job security among Turkish service sector workers. Data come from a survey of workers in banking and related sectors’ call centres, frontline five-star hotel staff and airline cabin crews ( N = 407). Results show that flexible employment involving fixed-term contract, paid and unpaid overtime, on-call work and mismatched contract and hours are not associated with job satisfaction. Perceived job security is positively associated with job satisfaction. The study provides evidence that the perception of job security rather than flexible employment is an important contributor to job satisfaction for Turkish workers in the sample.

Keywords: Flexible employment; job satisfaction; job security; Turkish workers (search for similar items in EconPapers)
Date: 2013
References: Add references at CitEc
Citations:

Downloads: (external link)
https://journals.sagepub.com/doi/10.1177/0143831X11434845 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:sae:ecoind:v:34:y:2013:i:1:p:123-144

DOI: 10.1177/0143831X11434845

Access Statistics for this article

More articles in Economic and Industrial Democracy from Department of Economic History, Uppsala University, Sweden
Bibliographic data for series maintained by SAGE Publications ().