Filling the gaps: Patterns of formal and informal participation

Keith Townsend, Adrian Wilkinson and John Burgess
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Keith Townsend: Griffith University, Australia
Adrian Wilkinson: Griffith University, Australia
John Burgess: Curtin University, Australia

Economic and Industrial Democracy, 2013, vol. 34, issue 2, 337-354

Abstract: Industrial relations scholarship has traditionally privileged union forms of employee participation. In more recent years there has been a shift to understand the role of participation in non-union firms. This article develops theory on employee participation through analysis of an Australian case study in the hotel sector. The authors find that formal participation mechanisms are useful and essential for both employees and managers, however formal participation leaves behind gaps which are partially filled with informal voice exchanges between employees and their managers.

Keywords: Employee participation; employee voice; human resource management (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:sae:ecoind:v:34:y:2013:i:2:p:337-354

DOI: 10.1177/0143831X12448442

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