Getting together or breaking apart? Trade union strategies, restructuring and contingent workers in Southern Europe

Andreas Kornelakis and Horen Voskeritsian
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Andreas Kornelakis: King’s College London, UK
Horen Voskeritsian: University of the West of England, Bristol, UK

Economic and Industrial Democracy, 2018, vol. 39, issue 2, 357-375

Abstract: The article considers the strategies of trade unions towards the representation of call centre workers. Using a comparative case study, it examines the divergent union responses to the growth of contingent labour by looking at the telecommunications industries in Italy and Greece. Although the trade unions in Italy pursued inclusive strategies embracing the call centre workers and negotiating the restructuring of the whole sector, the unions in Greece followed a policy of exclusion leaving call centre workers outside representation and negotiating their internal restructuring. The article argues that the different union identities, and the diverse power resources and internal organizational politics help explain the variation in the trade unions’ strategic responses.

Keywords: Contingent employment; Greece; Italy; telecommunications industry; trade union strategies (search for similar items in EconPapers)
Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:sae:ecoind:v:39:y:2018:i:2:p:357-375

DOI: 10.1177/0143831X15627500

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