Hard times in latte land? Analysing pay and working time in the café industry in France, Norway and the UK

Caroline Lloyd and Jonathan Payne
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Caroline Lloyd: Cardiff University, UK
Jonathan Payne: De Montfort University, UK

Economic and Industrial Democracy, 2021, vol. 42, issue 3, 805-827

Abstract: Industrial relations and employment regulation are central elements of the national institutional framework shaping country-level differences in job quality. However, researchers are also interested in within-country variation by sector. International sector comparisons can shed light on the role of national institutions, individual employer approaches and workplace unions in shaping outcomes within a sector. This article uses qualitative data on pay and working time in the café industry in France, Norway and the UK to weigh the effects of institutions and employer differentiation on worker outcomes in a sector particularly challenging for union organisation. The findings identify the importance of national institutions for worker outcomes, and for shaping the scope at organisational level for employers and unions to make a difference.

Keywords: Comparative industrial relations; France; hospitality; low pay; Norway; trade unions; UK; working time (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:sae:ecoind:v:42:y:2021:i:3:p:805-827

DOI: 10.1177/0143831X18809887

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