Let’s take it outside: Seeking alternative targets for expressing dissent at work when voice is suppressed

Agnes Akkerman, Roderick Sluiter and Katerina Manevska
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Agnes Akkerman: Amsterdam Institute for Advanced Labour Studies and Hugo Sinzheimer Institute (AIAS-HSI), University of Amsterdam, The Netherlands; Nijmegen School of Management, Radboud University Nijmegen, The Netherlands
Roderick Sluiter: Nijmegen School of Management, Radboud University Nijmegen, The Netherlands
Katerina Manevska: Nijmegen School of Management, Radboud University Nijmegen, The Netherlands

Economic and Industrial Democracy, 2022, vol. 43, issue 4, 1767-1788

Abstract: This study examines what workers do when their supervisor is not responsive to their voice. Based on mobilization theory and theories on organizational dissent, the authors hypothesize alternatives for workers expressing discontent when their initial complaints are ignored or punished by their supervisor under various co-worker support conditions. The hypotheses are tested using a large- N dataset while applying a vignette design. The findings show that workers are less likely to (repeat) voice within the organization and more likely to seek help outside the organization when a supervisor threatens to punish future voice endeavours. Co-workers’ supportive and participative responses to voice increase the likelihood that workers keep their voice within the organization and have mixed effects on the likelihood that workers seek support elsewhere.

Keywords: Employee voice; suppression of voice; vignette study; worker dissent (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:sae:ecoind:v:43:y:2022:i:4:p:1767-1788

DOI: 10.1177/0143831X211030330

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