Harnessing Human Resources in the Public Sector

J. Douglas Grant and Hans Toch
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Hans Toch: Social Action Research Center, San Raphael and State University of New York, Albany

Economic and Industrial Democracy, 1984, vol. 5, issue 2, 227-248

Abstract: Contemporary reform efforts in the public sector are more prone to be Tayloristic or traditional than those in the private sector. This fact is paradoxical, because a number of attributes of public sector organizations-including uncircumscribed technology, professional responsibilities of staff, inhouse promotion of managers-suggest payoff for participatory strategies. Such strategies in the public sector can encompass clients and staff, and can include continuing 'self study' evaluation. The paper summarizes two experiments-one involving police officers, and another featuring prison guards. In both cases, research was a component of a QWL-job enrichment effort combining personal and organizational development.

Date: 1984
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Persistent link: https://EconPapers.repec.org/RePEc:sae:ecoind:v:5:y:1984:i:2:p:227-248

DOI: 10.1177/0143831X8452005

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