Strategic, Administrative, and Operating Problems: The Impact of Outsiders on Small Firm Performance

James J. Chrisman and John Leslie

Entrepreneurship Theory and Practice, 1989, vol. 13, issue 3, 37-52

Abstract: This study investigates the relationships between the types of “outsider†consulting assistance provided by the Small Business Development Center and subsequent changes in the performance of its established small business clients. According to the results of this study, established small business clients appear to benefit more from administrative and operating assistance than they do from strategic assistance. However, the findings also suggest that outsider assistance is most useful when it includes comprehensive attention to strategic, administrative, and operating problems.

Date: 1989
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Persistent link: https://EconPapers.repec.org/RePEc:sae:entthe:v:13:y:1989:i:3:p:37-52

DOI: 10.1177/104225878901300305

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