Human Resource Management, TQM, and Firm Performance in Small and Medium-Size Enterprises

Gaylen N. Chandler and Glenn M. Mcevoy

Entrepreneurship Theory and Practice, 2000, vol. 25, issue 1, 43-58

Abstract: This study analyzes the moderating effect of two key human resource practices on the relationship between organizational strategy and firm performance. In a sample of 66 small to medium-sized manufacturing firms we found that a total quality management strategy was most effective when supported by significant training and group-based incentive compensation. This result is discussed in light of the current debate in the field about “best practice†versus “fit†models of human resource management and business strategy.

Date: 2000
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Citations: View citations in EconPapers (14)

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Persistent link: https://EconPapers.repec.org/RePEc:sae:entthe:v:25:y:2000:i:1:p:43-58

DOI: 10.1177/104225870002500105

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