Professional Knowledge of Child Support Staff: Evidence From the New Jersey Child Support Training Program

Chien-Chung Huang, Allison Blake, Richard L. Edwards, Chieh-Wen Liu, Robert B. Nolan, Barbara Rusen and Dina Thompson
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Chien-Chung Huang: School of Social Work, Rutgers, The State University of New Jersey, USA, chuang@ssw.rutgers.edu
Allison Blake: School of Social Work, Rutgers, The State University of New Jersey, USA
Richard L. Edwards: School of Social Work, Rutgers, The State University of New Jersey, USA
Chieh-Wen Liu: School of Social Work, Rutgers, The State University of New Jersey, USA
Robert B. Nolan: School of Social Work, Rutgers, The State University of New Jersey, USA
Barbara Rusen: School of Social Work, Rutgers, The State University of New Jersey, USA
Dina Thompson: New Jersey Office of Child Support Services, USA

Evaluation Review, 2010, vol. 34, issue 1, 3-18

Abstract: Child support enforcement (CSE) has experienced dramatic changes in the last decade; however, it is not clear whether child support staff is fully aware of the development. Using data from the New Jersey child support training program (n = 530), this article aims to evaluate the professional knowledge of child support staff. The results show that participants answered 55% of the questions on CSE correctly in the pretraining assessment. After the training, the participants answered 77% of all questions correctly. The findings reveal an urgent need for training for child support staff in a rapidly changing profession.

Keywords: child support enforcement; child support staff; evaluation; professional knowledge; training program (search for similar items in EconPapers)
Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:sae:evarev:v:34:y:2010:i:1:p:3-18

DOI: 10.1177/0193841X09353302

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