The Determinants of Grievance Initiation

Brian Bemmels

ILR Review, 1994, vol. 47, issue 2, 285-301

Abstract: The author estimates a behavioral model of grievance initiation with 1990 survey data on 1,205 work groups in Canada. The behaviors of supervisors, employees, and shop stewards—such as the degree to which supervisors emphasized productivity rather than friendly relations with employees—were significantly related to grievance rates, but the determinants of grievance rates varied across grievance issues. The results suggest, for example, that the grievances most likely to be initiated by stewards rather than employees were those involving job descriptions, and that grievances over work rules were the least likely to be settled through informal resolution. The model explains approximately 30% of the total variation in grievance rates across work groups—40% if industry dummy variables are included.

Date: 1994
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Persistent link: https://EconPapers.repec.org/RePEc:sae:ilrrev:v:47:y:1994:i:2:p:285-301

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