Malaysian Community Mediation

James A. Wall and Ronda Roberts Callister
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James A. Wall: Department of Management, University of Missouri—Columbia
Ronda Roberts Callister: Department of Management and Human Resources, Utah State University

Journal of Conflict Resolution, 1999, vol. 43, issue 3, 343-365

Abstract: This study investigates the mediations of 127 village leaders ( ketua kampungs ) and 52 religious leaders ( imams ) in Malaysia. These mediators rely heavily on techniques of meeting with disputants (separately and together), listening to the disputant's side, information gathering, and calling for concessions. They also use three distinct strategies: a “meet separately†strategy, an assertive strategy, and a strategy based on information gathering. The imams rely more on prayer, moral principles, listening, and third-party advice and call less often for concessions. Imams use a unique “meet together†strategy and prayer strategy.

Date: 1999
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Persistent link: https://EconPapers.repec.org/RePEc:sae:jocore:v:43:y:1999:i:3:p:343-365

DOI: 10.1177/0022002799043003004

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