Thai and U.S. Community Mediation

Ronda Roberts Callister and James A. Wall
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Ronda Roberts Callister: Department of Management and Human Resources, Utah State University
James A. Wall: Department of Management, University of Missouri-Columbia

Journal of Conflict Resolution, 2004, vol. 48, issue 4, 573-598

Abstract: The approaches of 111 Thai and a matched set of 111 U.S. community mediators are investigated. Results show that Thai mediators are more apt to be assertive in their mediations; they put disputants together, demand concessions, criticize disputants, and threaten them more frequently than do U.S. mediators. Thai mediators more frequently seek harmony by asking disputants to forgive each other and to apologize.

Keywords: mediation; Thailand; conflict; harmony (search for similar items in EconPapers)
Date: 2004
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Persistent link: https://EconPapers.repec.org/RePEc:sae:jocore:v:48:y:2004:i:4:p:573-598

DOI: 10.1177/0022002704265947

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