Next Steps in TeamSTEPPS®

Timothy C. Clapper

Simulation & Gaming, 2014, vol. 45, issue 3, 306-317

Abstract: Purpose The purpose of this article is to propose a strategy for ensuing simulation training following the implementation of a thorough Team Strategies and Tools to Enhance Performance and Patient Safety ( TeamSTEPPS ®) training initiative. The strategies include observing Teams in the workplace to facilitate the construction of organization-wide , follow-on simulation training. Design/methodology/approach A review of organizational change and instructional design practices is presented to facilitate TeamSTEPPS ® to its fullest. This article serves as a continuation of steps to full implementation following an initial article introducing TeamSTEPPS ® and a second article identifying the challenges and opportunities for success during preliminary organization-wide training . Findings TeamSTEPPS® is a patient safety tool developed by the U.S. Department of Defense that is based on four competencies. The TeamSTEPPS ® competencies and simulation can be used to create a just culture , which is based on effective teamwork and communication . However, full implementation and facilitation of a just culture requires health care organizations to consider reinforcement and next steps in training, along with a new way of thinking about the use of observation and simulation to facilitate organizational change . Research limitations/implications The literature contains large gaps concerning full implementation of TeamSTEPPS ®. Very little has been published on how to implement TeamSTEPPS ® throughout a health care organization, particularly articles based on good instructional design and organizational change principles. These gaps can lead to piecemeal implementation of TeamSTEPPS ® with few positive results for the organization. Originality/value Many organizations have implemented TeamSTEPPS ®, but have not conducted follow-on training that uses direct observation, debriefing , and simulation to address or strengthen specific behaviors .

Keywords: direct observation; disruptive behavior; incivility; instructional design; just culture; observation and simulation; organizational change; organization-wide training; patient safety; simulation; teams; TeamSTEPPS®; TeamSTEPPS® competencies (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:sae:simgam:v:45:y:2014:i:3:p:306-317

DOI: 10.1177/1046878114543638

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