Call Centre Employees' Responses to Electronic Monitoring: Some Research Findings

Gloria Lankshear, Peter Cook, David Mason, Sally Coates and Graham Button
Additional contact information
Gloria Lankshear: University of Plymouth
Peter Cook: University of Plymouth
David Mason: University of Plymouth
Sally Coates: University of Plymouth
Graham Button: Xerox Research Centre, Cambridge

Work, Employment & Society, 2001, vol. 15, issue 3, 595-605

Date: 2001
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Persistent link: https://EconPapers.repec.org/RePEc:sae:woemps:v:15:y:2001:i:3:p:595-605

DOI: 10.1177/09500170122119174

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