Book Review: Jamie Woodcock, Working the Phones: Control and Resistance in Call Centres

Julie Monroe

Work, Employment & Society, 2018, vol. 32, issue 6, 1141-1143

Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:sae:woemps:v:32:y:2018:i:6:p:1141-1143

DOI: 10.1177/0950017017746087

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