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Determinanty wyboru notacji modelowania procesów biznesowych

Renata Gabryelczyk, Arkadiusz Jurczuk and Marek Pęczkowski
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Renata Gabryelczyk: Uniwersytet Warszawski
Arkadiusz Jurczuk: Politechnika Białostocka
Marek Pęczkowski: Uniwersytet Warszawski

Collegium of Economic Analysis Annals, 2016, issue 40, 357-370

Abstract: The article explores the problem of assessing a model’s quality as an important element of Business Process Modelling projects. The purpose of this paper is to present the concept of assessment of attributes of selected Business Process Modelling Notations determining the choice of the notation technique that is the easiest to understand. The concept of attribute assessment and measuring understandability is based on desk research and tests performed on a sample of 266 respondents without experience in business process modelling. The analysis of understandability of business processes notation (EPC, BPMS, BPMN) has been carried out using comprehension tests. The analysis of attributes determining the choice of the most easily understandable notation has been carried out using a statistical test. These studies led to recommendations for process-oriented projects where the primary goal is to describe the process in the most suitable notation in order to meet the needs of key project stakeholders.

Keywords: business process; modelling; notation; understandability; EPC; BPMS; BPMN (search for similar items in EconPapers)
Date: 2016
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Handle: RePEc:sgh:annals:i:40:y:2016:p:357-370