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Combining Qualitative and Quantitative Software Process Evaluation: A Proposed Approach

Sylvie Trudel and Alex Turcotte
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Sylvie Trudel: Université du Québec à Montréal, Montreal
Alex Turcotte: Université de Sherbrooke

Collegium of Economic Analysis Annals, 2017, issue 43, 135-154

Abstract: This paper presents a method that combines a qualitative assessment method based on CMMI to uncover improvement areas of an organization’s software process, and a quantitative approach to measure the software process productivity rate. The evaluation scope is first established: a list of projects and a list of CMMI key process areas to assess. The measurement of the productivity rate is obtained by measuring the functional size of the software developed and/or enhanced through projects, and then compared with the recorded project effort. The main reason for combining the approaches is to gain a deeper understanding of the organization’s software process by examining the software requirements artefacts, which reveals the weaknesses of the requirements engineering portion of the software process. As a proof of the concept, a field trial of the combined method has been applied successfully in an organization developing financial trading systems.

Keywords: software process assessment; functional size measurement; COSMIC; software productivity; requirements defects (search for similar items in EconPapers)
Date: 2017
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Handle: RePEc:sgh:annals:i:43:y:2017:p:135-154