Innovation Activities in the Service Sector: Empirical Evidence from Portuguese Firms

Maria JOSE Silva (), Gastão Sousa (), Jacinta Moreira () and Jorge Simões ()
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Maria JOSE Silva: University of Beira Interior and CIEO, Portugal
Gastão Sousa: Maia Institute of Higher Education and GOOVCOP, Portugal
Jacinta Moreira: Polytechnic Institute of Leiria and GOOVCOP, Portugal
Jorge Simões: Polytechnic Institute of Tomar and GOOVCOP, Portugal

Journal of Knowledge Management, Economics and Information Technology, 2011, vol. 1, issue 6, 17

Abstract: This research aims to analyze the degree of importance of investment and expenditure on innovation activities for entrepreneurial innovative capability, in the scope of Portuguese services firms. The literature review considers three main approaches regarding service innovation: assimilation, demarcation and synthesis. A conceptual model was proposed and several research hypotheses were empirically tested using secondary data, belonging to the 4th CIS 4, supervised by EUROSTAT. The method used will be the logistic regression model. According to the results obtained, the greater the financial investment in acquisition of machinery, equipment and software, in internal research and development, in acquisition of external knowledge, in marketing activities and other procedures, the greater the propensity for firms to innovate in terms of services. This study highlights the contributions that innovation activities can provide in what regards the development of innovation process, giving special emphasis to their service innovation.

Keywords: Innovation; Services; Entrepreneurial Innovative Capability; CIS (search for similar items in EconPapers)
Date: 2011
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