An Empirical Research Regarding Information Technology in Hospitality Industry: A Case Study from Mures County

Oltean Flavia Dana
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Oltean Flavia Dana: Petru Maior University

Journal of Knowledge Management, Economics and Information Technology, 2013, vol. 3, issue 6, 8

Abstract: Tourism has a basic role within economy but also within a country and within the human social assembly. In the course of time, tourism services have become the key component of tourism activity, therefore a detailed attention has been provided to the units supplying tourism services, but especially to hotels and factors that can influence competitiveness of these units. One of the characteristic elements that contribute to getting the competitive advantage is represented by information technologies. Therefore, this paper has as general scope, presentation of the main factors that define information technology in hotels in Mures County and distribution of hotels according with implementation of information technology. On this line, I have used enquiry as the research method, and questionnaire as a working tool, this being administered to all the hotel managers in Mures County. The study results are highly important for theoreticians and practitioners as well, allowing the achievement of a frame related to the development way of information technologies in hotels.

Date: 2013
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