The Robustness and Effectiveness of the Triage System at Times of Overcrowding and the Extra Costs due to Inappropriate Use of Emergency Departments

Paolo Cremonesi (), Enrico Bella (), Marcello Montefiori and Luca Persico ()

Applied Health Economics and Health Policy, 2015, vol. 13, issue 5, 507-514

Abstract: The implementation of effective policies intended to improve both efficiency and quality in providing emergency health services has to deal with the systemic problem of inappropriate use of EDs. Policy-makers should be aware of the fact that there is a considerable portion of ED demand for assistance that is inappropriate and that oversizing EDs with respect to the true, appropriate, urgent patients’ demands, could bring about a further and undesirable rise in inappropriate assistance demands and, therefore, an increase in ED costs that are not consistent with their objectives. Copyright Springer International Publishing Switzerland 2015

Date: 2015
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DOI: 10.1007/s40258-015-0166-5

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