Common Context for Decisions and their Implementations

Marcos R. S. Borges (), José A. Pino () and Renata M. Araujo ()
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Marcos R. S. Borges: NCE&IM, Univ. Federal do Rio de Janeiro
José A. Pino: Universidad de Chile
Renata M. Araujo: NCE&IM, Univ. Federal do Rio de Janeiro

Group Decision and Negotiation, 2006, vol. 15, issue 3, No 3, 242 pages

Abstract: Abstract Decisions are frequently sent to implementers without the context that guided them. It should not be a surprise, then, that results are not as expected. The lack of supplementary information and a common context produces wrongly implemented or lost decisions. This paper proposes a solution to this problem based on groupware technology. In particular, a combination of tools including shared workspaces, process modeling with workflow and a discussion tool, is proposed. A case is used to illustrate the problem and its solution.

Keywords: decision implementation; knowledge gap; workflow (search for similar items in EconPapers)
Date: 2006
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DOI: 10.1007/s10726-006-9019-9

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