Computational Indicators to Assist Meeting Facilitation

Adriana S. Vivacqua (), Leandro Carreira Marques (), Marcos S. Ferreira () and Jano M. Souza ()
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Adriana S. Vivacqua: Federal University of Rio de Janeiro
Leandro Carreira Marques: Federal University of Rio de Janeiro
Marcos S. Ferreira: Federal University of Rio de Janeiro
Jano M. Souza: Federal University of Rio de Janeiro

Group Decision and Negotiation, 2011, vol. 20, issue 5, No 7, 667-684

Abstract: Abstract In many group work settings, meetings take up a reasonable amount of time and often do not achieve satisfactory outcomes. One of the techniques that has been introduced to ensure meetings run smoothly and reach their goals places an individual in the role of meeting facilitator. Facilitation involves putting together the meeting agenda, designing meeting dynamics and overseeing the meeting at run time, to ensure goals are met. This may involve intervening or adjusting meeting structure to produce desired results. Thus, a facilitator should be able to act according to perceived group dynamics or problems. In this paper, we investigate information needs during facilitation activities. Based on initial investigations, we describe a meeting support system constructed to aid the facilitator in assessing meeting dynamics and a preliminary evaluation. Our goal is to provide information to the facilitator so he or she can better decide when to act and what to do.

Keywords: Meeting facilitation; Information provision; Meeting support systems; Decision support systems (search for similar items in EconPapers)
Date: 2011
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Citations: View citations in EconPapers (4)

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DOI: 10.1007/s10726-011-9235-9

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