Trust Evolvement in Hybrid Team Collaboration: A Longitudinal Case Study

Xusen Cheng (), Guopeng Yin (), Aida Azadegan () and Gwendolyn Kolfschoten ()
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Xusen Cheng: University of International Business and Economics
Guopeng Yin: University of International Business and Economics
Aida Azadegan: Bournemouth University, Fern Barrow
Gwendolyn Kolfschoten: Technology University of Delft

Group Decision and Negotiation, 2016, vol. 25, issue 2, No 3, 267-288

Abstract: Abstract Trust is referred to as a key facilitator in team collaboration as it is an important condition for information sharing. In this paper, we investigate factors associated with the establishment of trust in hybrid teams that collaborate virtually as well as face-to-face. Furthermore, we deliver an instrument to understand trust development in teams. We describe exploratory results of the instrument by running experiments with teams of collaborating students in China and Netherlands. Quantitative and qualitative analysis has been used to analyze these data. Finally, in the analysis of the experiments we describe initial patterns of trust development in groups from both individual and group perspectives, in two different cultural contexts.

Keywords: Trust; Trust evaluation; Trust development; Teamwork; Virtual teams (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (6)

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DOI: 10.1007/s10726-015-9442-x

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