Team Decision Making in Virtual and Face-to-Face Environments

Thomas A. O’Neill (), Samantha E. Hancock (), Katarina Zivkov (), Nicole L. Larson () and Stephanie J. Law ()
Additional contact information
Thomas A. O’Neill: University of Calgary
Samantha E. Hancock: Lazaridis School of Business and Economics, Wilfrid Laurier University
Katarina Zivkov: University of Calgary
Nicole L. Larson: University of Calgary
Stephanie J. Law: University of Calgary

Group Decision and Negotiation, 2016, vol. 25, issue 5, No 6, 995-1020

Abstract: Abstract We conducted a laboratory study on 65 teams performing a decision-making task. The two experimental manipulations involved the use of different communication media and decision frames. The decision frame manipulation involved informing the team to choose the demonstrably correct solution versus the solution that seemed most likely. These factors interacted to reveal novel insights about their multiplicative effects on decision processes and team psychological states. Further, main effects of the communication medium were found for team psychological states and decision behavior. Results suggest that virtual teams were at a disadvantage when the task was framed as having a demonstrably correct solution. Conversely, face-to-face teams were more effective, particularly when told that the task had a demonstrably correct solution. Face-to-face teams were more effective on all decision behaviors. Media synchronicity theory serves as a unifying framework to contextualize this research in the literature.

Keywords: Teams; Decision-making; Team psychological states; Decision processes; Decision behavior; Hidden-profile (search for similar items in EconPapers)
Date: 2016
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (5)

Downloads: (external link)
http://link.springer.com/10.1007/s10726-015-9465-3 Abstract (text/html)
Access to the full text of the articles in this series is restricted.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:grdene:v:25:y:2016:i:5:d:10.1007_s10726-015-9465-3

Ordering information: This journal article can be ordered from
http://www.springer.com/journal/10726/PS2

DOI: 10.1007/s10726-015-9465-3

Access Statistics for this article

Group Decision and Negotiation is currently edited by Gregory E. Kersten

More articles in Group Decision and Negotiation from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().