Content is king but context is queen: how involvement facilittes the impact of website

Saad A. Alhoqail () and Kristopher Floyd ()
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Saad A. Alhoqail: Alfaisal University, College of Business
Kristopher Floyd: Chapman University, College of Business

International Review on Public and Nonprofit Marketing, No 0, 15 pages

Abstract: Abstract Utilizing websites as a means of communication is becoming more prevalent. This is especially true for nonprofit organizations, as websites have become an integral tool in communicating with donors (Nonprofit Marketing Guide 2012). Because websites are an important marketing tool for nonprofit organizations, understanding how website characteristics influence donation becomes paramount. The current research suggests that for high-involvement donors, the structure, entertainment, etc. have the most influence on donation. Conversely, for low-involvement donors, content is king.

Keywords: Donation; Websites; Involvement; Money (search for similar items in EconPapers)
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DOI: 10.1007/s12208-020-00252-5

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